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100% satisfaction guaranteed
If a situation arises that you are not completely satisfied with the quality of the delivered item(s), please contact us immediately by either e-mail or phone. Appropriate arrangements with you, the sender will be made to guarantee customer satisfaction.
What this means for you: - We will replace the flowers with an upgraded bouquet to ensure that both you the sender and the receiver of the flowers are delighted!
Method of payment
We accept the following Major Credit Cards Visa and MasterCard, and Amex. All prices are displayed in New Zealand dollars ($NZD) and will be charged at the official daily credit card exchange rate at the time of purchase.
PLEASE NOTE: You submit your details on an SSL secure server – which we download securely. We then process the payments manually through our credit card system offline, thereby reducing fraudulent internet use of credit cards. Orders will not be dispatched until payment has been made.
Taxes (GST)
New Zealand has a Goods & Service Tax of 12.5%. All prices quoted are GST inclusive and no further taxes will be added to your purchase.
Stock availability
All items shown are for general guideline purposes only. All efforts will be taken to duplicate flower bouquets and arrangements, however due to seasonal and local availability of flowers we cannot guarantee this; therefore the florist may need to substitute one or more items. For special requirements such as colour and particular flowers please indicate these in the additional information box when ordering. The default product choice is Gold value & the pictures shown represent this.
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