Service Guarantee - Best Blooms Auckland Florists.

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WHAT OUR CUSTOMERS SAY

Dear Philip,
My daughter did indeed receive her beautiful flower arrangement and was thrilled with it. Thank you so much for completing the order so promptly and to a high standard. Looking forward to ordering more flowers from you in the future. Thanks again.
Margaret

Hi Philip,
I had a very delighted Jacqui ring me telling me of the beautiful flowers and fruit arrangement that arrived at her home and that it was taking pride of place in their lounge! I could tell that she was genuinely thrilled with it. I was a bit dubious about placing an order through a website but have now put you in my 'Favourites' for any future occasion. Many thanks
Kind regards, Jeanette Willis

Many thanks for your wonderful service and communications Jo-Ann . Regards
Bronwyn

Dear Jo-Ann and Phillip
Thank you so so much for the fantastic gift basket you sent to John. They were absolutely thrilled with it and have said it's the best they have ever seen/had and they're busy "tucking away all day". The operation was a success so we're all happy down here at "Yummyfruit" and looking forward to his return. Thanks a million once again
Kind regards,
Tori

Dear Philip,
Thank you for your email. The hamper was appreciated by my daughter in law and the rest of the family and until we can get to NZ we will use your company to send gifts to the family. We did get an acknowledgement of the order when it was placed but it is nice to get the confirmation from someone in the offfice. We are very happy with your attentive service.
Regards,
Dorothy Tuck

Thank you she received her bouquet in time....and she cried with happiness, she loves it.
Thank you so much.
Charmaine Cooksey

Hello all at Best Blooms! This evening/your morning, we had the pleasure of ordering 2 floral arrangements in memory of a colleague of ours who passed away, residing in Auckland. We are half way 'round the world, but were left feeling as comfortable as if we are right next door. We were incredibly well taken care of by the delightful Michele, and thank you for all that was done to ensure that our request was met.
Cheers
Jamie DiMiceli

Oh thank you so much Jo-Ann. I am so happy to hear that and thank you so much for your prompt assistance, I know they will absolutely love the flowers. Thank you again.
Yours faithfully
Tania

Many thanks Jo-Ann, what a lovely email, good customer service in NZ!
Robyne Russo

Dear Louise
Thank you, that sounds lovely. She is my lovely daughter who I miss hugely so the best you have is what I am after. Congratulations by the way on delivering what you promise on your website. A rare jewel in this age!!
Thank you
Allie Stewart

Thank you Jo-Ann

I am certainly receiving fantastic remarks about your flowers.Many thanks.
Karen

Thank you for all you did for us. It's a privilege to do buiness with you and we will recommend you to everybody.
From the Ingram family in the UK. xxx

Hi Louise
Thank you for the prompt delivery of the orchid, Faye was thrilled - even more so when she found the fudge! Have a great Christmas.
Warm regards
Allie Stewart

Hi Philip
Heather received her flowers today and says the bouquet is lovely & very large. I believe her exact expression was "ginormous" - an Americanism combining gigantic & enormous - in any case, she was surprised & quite pleased and will enjoy the flowers at the office today and tomorrow, her actual birthday. She sent me a picture and the bouquet is very lovely. Thank you for your wonderful customer service which helped us feel a bit closer to our far-flung daughter as she celebrates her birthday in New Zealand!
With warm regards
Connie & Bill Little

Owners of Best Blooms Auckland Florists - Jo-Ann Moss and Philip Selwyn

Service Guarantee - Best Blooms Auckland Florists

Best Blooms Florists is a family operated business composed of husband and wife partnership of Jo-Ann Moss and Philip Selwyn. We have over 20 years experience in the floral industry in New Zealand, Australia, Singapore, England, China and America.

Our policy is built on Trust, honesty & customers’ satisfaction.

100% SATISFACTION GUARANTEED

If a situation arises that you are not completely satisfied with the quality of the delivered item(s), please contact us immediately by either e-mail or phone. Appropriate arrangements with you the sender, will be made to guarantee customer satisfaction.

What this means for You - We will quickly replace the flowers with an upgraded bouquet,
to ensure that both you the sender and the receiver of the flowers are delighted! - We Promise!

Methods of Payment:
We accept the following Major Credit Cards: Visa, MasterCard and AMEX, and youcan shop for flowers using Paypal. We also accept bank deposits. All prices are displayed in New Zealand dollars ($NZD) and will be charged at the official daily credit card exchange rate at the time of purchase.

Taxes (GST):

New Zealand has a Goods & Service Tax of 15%. All prices quoted are GST inclusive and no further taxes will be added to your purchase. There are NO HIDDEN CHARGES!

Secure Online Ordering & Privacy:
SSL ordering provides online security. All customer and recipient information submitted is strictly confidential and is removed and deleted after payment has been received.
We will not share or sell this information to other companies.

Stock availability
All items shown are for general guideline purposes only. All efforts will be taken to duplicate flower bouquets and arrangements, however due to seasonal and local availability of flowers we cannot guarantee this; therefore the florist may need to substitute one or more items. For special requirements such as colour and particular flowers please indicate these in the notes to florist box when ordering.

The default product choice is Gold value (medium sized) & the pictures shown represent this.

FLOWER DELIVERIES AUCKLAND:

All Auckland wide flower deliveries are sent out directly from our flower shop with specialist floral couriers. Floral Deliveries within the greater Auckland region are sent 3x Daily, and will be delivered same day if received by 1pm local time. Local West Auckland flower deliveries will be sent same day if received by 3pm.

Please provide correct and clear addresses including contact phone numbers, and if a business address then include recipients name, Name of company, full address, phone number and time finishing work. Insufficient information may result in delays in delivery.

DELIVERY CHARGES:

Auckland flower deliveries $12.90

Auckland Rural flower deliveries $16.90

New Zealand flower deliveries $25.00

Ordering - New Zealand flower Orders.
Trust Teleflora N.Z. florists network.

Residential New Zealand flower deliveries - outside Auckland.
Same day if ordered by 1.00pm NZ time. This excludes weekends, public holidays, celebrated holidays and remote rural areas, for these allow up to 48hours.
Business New Zealand flower deliveries - outside Auckland.
Same day if ordered by 11.00am NZ time. This excludes weekends, public holidays, celebrated holidays and remote rural areas, for these allow up to 48hours.

Rural New Zealand flower deliveries - outside Auckland.
All attempts will be made to deliver same day but due to location and availability are not guaranteed, for these allow up to 48hours. These must have contact telephone numbers for the recipient.

Orders received by Best Blooms for New Zealand flower deliveries will be distributed to the closest Teleflora florist in the recipient's location. This guarantees quality flowers, speedy deliveries and professional personal service from a local florist.

All Auckland flower deliveries are made by our own team of NZPF trained florists and sent from our own studio via a professional floral courier - Auckland wide.

Worldwide Floral Deliveries – Sending flowers International. Trust Teleflora International florists network.
New Zealand being one of the first countries to enter the International Date Line, same day deliveries to most other countries is possible. It is important to include phone numbers, postal codes, suburbs and towns. Insufficient information may cause delays in delivery.

Due to there being a number of delivery requirements as well as differing prices for different countries, please contact us directly by phone on (0064) 9 838 9058 so we may arrange directly with you a Teleflora flower delivery to your loved one anywhere in the world.

Thank you for choosing Best Blooms for your Auckland Flower DeliveriesAuckland flower deliveries.