You will note during the checkout process you have an option to tick to remain anonymous.
If you choose this option we will not write your name in the enclosure card.
However - Do think about this carefully, as many people get worried when they don't know who the flowers are from. It puts them in a very uncomfortable position, when they want to thank the sender.
What if they ask us for your details?
If the recipients contacts us to ask who sent the flowers, we will email you with the request and gain your permission to pass your details on.
Due to the N.Z. privacy laws we are unable to tell you who sent flowers to you, if they have not authorised us to do so, as our contract is with the paying customer.
IMPORTANT Please note:
If the recipient is scared, or we are contacted via police in regards to any harassment charges - We will ALWAYS work together with the Law in regards to sharing information to ensure safety of others.
If you have received flowers and do not know who they are from, we can help with this.
We understand that receiving anonymous flowers - although sometimes thrilling - it can leave you embarrassed and wanting to Thank the right person who has so kindly sent you a gift.
Due to the N.Z. privacy laws we are unable to tell you straight away who has sent flowers to you, if they have not authorised us to do so, as our contract is with the paying customer.
If the sender has chosen to include no card message, there will be a small discreet printing in your card that says "no message"
You can Contact Us to ask who has sent you the flowers, and we will email the customer with your request. We will pass on what information is then authorised.
Please note: If you are scared, worried or we are contacted via police in regards to harassment charge - we will absolutely, work together with the law, in regards to sharing information, to ensure safety of others.
No we make it easy for you and offer a guest checkout option.
It is well worth becoming a VIP Member as there are many benefits, including reminder services, (never forget an anniversary again!), saving of your address book for easy future orders, and accumulated reward points to get you free flowers.
We only collect the information needed to complete your order – such as your name, delivery address, phone number, and message for the card.
For full details, please see our privacy policy.
Only if you choose to subscribe to our newsletter. We respect your privacy and will never share your details with third parties.
No – all card payments are processed securely through our trusted payment partners. We never store your credit card details.
Absolutely. Our website uses secure SSL encryption, so your personal details and payment information are fully protected.
