We love hearing from our customers & recipients of our flowers every day. Some phone, or come in store excited to tell us how long their flowers lasted, or facebook message us & we receive many emails!
Thank you for your feedback, it really makes our team feel great! Read some of the latest messages below.
We welcome all your reviews - All our flowers go out with our written 100% Satisfaction Guarantee
We want you to tell us if we disappoint, so that we can fix it - immediately.
We strive for Excellence so do value your input.
"I placed my order from Australia so not knowing the florist, I went in a bit blind. I'm pleased to say on the day of delivery, my friend in Auckland rang me, totally delighted with the arrangement. Thank you so much 'Best Blooms' for your great communication and wonderful service."
"The Orchid plant gift was absolutely lovely, and I was lucky to get to plants in 1 pot. Dipika & Jaishan loved the gift. I was totally impressed with how easy this order was to do online, and loved the direct contact from start to finish - customer service excellent. I have also recommended this website to my best friend, and will to other family members. "
"Best Blooms were helpful with questions re delivery. My family who were recipients of an Orchid were thrilled. Delivery and card exactly as I had asked."
"Thanks for your efficiency and the gorgeous orchid. Our order from Oz was all terrific. "
"I could not be more impressed with the flowers I ordered from Best Blooms. I explained the reason for the flowers and Best Blooms went above and beyond to ensure the flowers were spectacular. I will now only order flowers from Best Blooms. An awesome experience! Thank you to the team at Best Blooms for your genuine care and for being so customer focused. Take care. "
"Beautiful orchids as pictured delivered for my cousins birthday. She was very happy as it was fresh with lots of buds to last a while. Glad to have made this choice."
"My friend was very blessed by the orchids. It will be a long lasting remembrance of her mum. Thank You. "
"Excellent service, I have used Best Blooms before and again this time found the customer service to be thorough and efficient. The Order was well received. "
"Very efficient service and user-friendly website. My daughter-in-law was delighted with her moth orchids. Thank you, I will happily use Best Blooms again. "
"Ordered flowers from the UK! Perfect service. Replied to my email query straight away and delivered the flowers same day! Thank you "
"Thank you for delivering the Gift to Lilani. She received it on time and the orchid plant was fresh and the flowers were beautiful. Excellent service and delivery. Thank you so much. I will be using you for future gifts. Devi "
"Many thanks, very much appreciated talking to the lovely lady that handled my order. Very kind and patient chatting through the benefits of my final choice for a very dear friend in hospital. Showing empathy that helped me with my choice. This is the third time I have used Best Blooms, wouldn’t look any further. Great, thank you Margaret "
"Wow!! You guys are amazing!! Thank you so much for your impeccable service. I love the way you chose the perfect gift card to match the Peony Gift Set. Your presentation is stunning. No wonder you are the best rated florist. I can't thank you enough. I know my sister will absolutely love this birthday surprise. Keep up the awesome work. Kind Regards Ross "
"What a great idea and outstanding customer service - I was going to ask my brother to send me a photo but lo and behold, here it is. The bloom is magnificent, I couldn’t have chosen better myself. Thank you for your excellent service. As a kiwi living in Sydney, I often have reason to send flowers to NZ so you’ll definitely be hearing from me again. Thanks so much. Christine "